Terms & Conditions
Please review the Cancellation & Refund Policy as follow:
Online Retreats:
If you need to cancel your retreat booking, kindly notify me at least 28 days before the start date. Cancellations within this timeframe are eligible for a transfer or a refund, with a 10% administration fee deduction.
Cancellations within 28 days of the retreat are not eligible for a refund unless there is an unavoidable emergency.
In the event of retreat cancellations, you will receive an email notification, and a refund will be issued within one week of cancellation.
One-on-One Sessions:
If you need to reschedule or cancel your appointment, please kindly let me know with a minimum 48-hour’ notice. Appointments canceled without at least 48 hours' notice will be charged at the full session rate or deducted from your package (if applicable), unless due to an unavoidable emergency.
If I need to cancel a session, I will notify you at least 48 hours in advance. Otherwise, your next session will be provided free of charge.
For MBSR programs:
Refunds for MBSR program are provided for cancellations made within 24 hours after first day of class, less a US$50 processing fee.
After that, no refunds or credits will be provided unless due to an emergency or exceptional circumstances.
Please note that this group program requires a minimum number of participants to go ahead. If that number is not reached, we reserve the right to cancel the event.
In the event that classes are cancelled, an email notification will be sent to you, and a refund will be issued within one week of cancellation.
Your understanding is sincerely appreciated.